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SERVICE & Calibration

Comprehensive after-sales support, calibration services and annual maintenance contracts to keep your instruments performing at peak accuracy.

Our Services

COMPLETE AFTER-SALES
SUPPORT

🔧

Installation & Commissioning

Professional installation and commissioning of all Rudra instruments at your facility by our trained service engineers.

  • On-site installation at customer location
  • Functional testing post-installation
  • Operator training and demonstration
  • Documentation and manuals provided
⚖️

Calibration Services

Accurate calibration of all testing instruments to national and international standards using certified reference standards.

  • Calibration against certified standards
  • Calibration certificates issued
  • TAPPI, ISO, IS standard compliance
  • Traceable to national standards
🛠️

Repair & Maintenance

Prompt repair services for all Rudra instruments — both at our Roorkee facility and on-site at customer locations.

  • Diagnosis and fault identification
  • Genuine spare parts replacement
  • Preventive maintenance visits
  • Emergency breakdown support
📋

Annual Maintenance Contract

Peace of mind with our AMC — scheduled maintenance visits, priority service and discounted repair rates.

  • Scheduled preventive maintenance
  • Priority response for breakdowns
  • Discounted parts and labor
  • Annual calibration included
🎓

Training & Demonstration

Operator and supervisor training programs to ensure correct instrument use and maximum testing accuracy.

  • Standard operating procedure training
  • Correct sample preparation techniques
  • Result interpretation guidance
  • Safety procedures training
🔍

Technical Support

Remote and on-site technical support from our engineering team to resolve instrument issues quickly.

  • Phone and email technical support
  • Remote troubleshooting guidance
  • Service engineer dispatch
  • Instrument performance audit
How It Works

OUR SERVICE PROCESS

01

Contact Us

Call or email our service team with your instrument details and issue description.

02

Assessment

Our engineers assess the issue and determine if remote support or a site visit is required.

03

Service Visit

A trained service engineer visits your facility or you send the instrument to our Roorkee facility.

04

Repair & Calibration

Instrument is repaired using genuine parts and calibrated to certified standards.

05

Handover

Instrument returned with calibration certificate and service report. Follow-up support provided.

Annual Maintenance Contract

PROTECT YOUR INVESTMENT
WITH AN AMC

Annual Maintenance Contract (AMC)

Complete peace of mind with preventive maintenance, calibration, and priority service.

  • Two maintenance visits per year
  • Annual calibration certificate
  • Priority breakdown support
  • Discounted service charges
  • Genuine spare parts discount
  • Dedicated engineer
  • Performance audits

Get a Custom AMC Quote

Contact Us

Pricing depends on instruments and location.

📞 +91-9837786212✉️ Email Us

Need Service or Calibration?

Contact our service team for fast response and expert support.

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